A useful first contact
Explore consistent first responses across the questions buyers ask about your range. Define approved product information and escalation rules.
Ortus Auto Sales AI
For OEMs & automotive brands
Turn brand interest into a better dealer conversation.
Give buyers a useful first response, understand what they are looking for and prepare the context a retail team needs to continue the sale.
Illustrative workflow
Follow one inquiry all the way to retail.
This example starts at the brand, where a buyer is exploring a category rather than a particular stock vehicle.
- 1Brand inquiry
Keep the first question moving.
- 2Buyer context
Make the handoff worth receiving.
- 3Dealer handoff
Prepare a useful retail introduction.
Brand team
Buyer needs
Retail team
Buyer inquiry
“I’m comparing your electric SUVs. Can a local dealer help me choose?”
Buyer context
Family use · electric SUV · location to confirm
Review before actingKeep the first question moving.
Start with the vehicle interest and the buyer’s needs. An opening-hours gap should not end the conversation.
Interactive example · Sample data
A stronger bridge between brand and showroom.
Context before transfer
Give retail teams more to work with than a contact name: what the buyer is considering, what is still unclear and the proposed next step.
Clear responsibility
Map who owns the inquiry before and after the handoff. Decide how unanswered or misdirected requests should be reviewed.
Make the pilot worth measuring.
Agree on a baseline and review these signals. No uplift or staff saving is assumed.
- Time to a useful first response
- Completeness of buyer context at handoff
- Whether the receiving team continues the conversation
What to bring
Bring a brand inquiry journey, approved product information and the rules for involving a retailer. Use examples without customer personal data.
What to confirm
Dealer-network routing, regional coverage, access permissions and reporting are discovery requirements, not verified integrations or released features.
Before you get started.
Does this replace the dealer’s sales process?
The proposed role is to support first contact and prepare a more useful handoff. Retail ownership, negotiations and commitments remain part of the process you define.
Can inquiries be assigned across our dealer network?
Routing rules, permissions, retailer participation and available systems must be assessed. This page does not claim an existing network integration.
See how this fits your sales operation.
Bring the process you want to improve. We’ll focus the conversation on your organization.